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DANGELO - Answered a Question by Rogers (17 Jul 08 09:25)

Hi we aer going on cruies we have booked weth you have you got a free dvds independence of the seas royal caribbean cruises if so can you senit to .

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Ross - Answered a Question by Rogers (28 Jan 08 19:28)

I assume you are in a Suite.... guests reserved in the Grand Suites or above can now take advantage of the Concierge Club. Available on the Enchantment of the Seas® and all Voyager and Radiance-class ships, Concierge Club guests will receive this complimentary service that provides assistance with any special requests they may have while sailing. As a Concierge Club guest, you will be offered amenities and services not available to other guests including: A dedicated Concierge who is available to assist with anything you require Twenty-four-hour a day use of the Concierge Club Lounge Continental breakfast every morning† and open bar & hors d'oeuvres every evening available in the Concierge Club Lounge Assistance with reservations for Portofino Italian restaurant & Chops Grille Steakhouse Assistance with Explorations! Bookings Assistance booking appointments for Salon or Spa treatments Priority tickets for the ice skating show Assistance with the arrangement of private parties Personalized Discover Shopping advice DVDs and CDs available to borrow during the Concierge's hours Pre-ordering of your dinner wine Business services (faxing, copying, etc.) .

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Ida and Neil Down - Answered a Question by Rogers (28 Jan 08 19:36)

Either I have missed a piece of highly relevant information in which case someone is sure to enlighten me or the Concierge (conciage) you refer to is a club room which is available to Crown & Anchor who hold a platinum status. Celebrity have a Concierge Cabin level and there you are given various upgraded facilities and pay extra for the privilege. Like I say maybe I missed something and if so I would be very grateful if someone would update me….Neil.

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Marsden - Answered a Question by Rogers (01 Feb 08 10:09)

Yes, the amenities which Ross highlights are available in Concierge Lounge. The Concierge Lounge is available on ALL ships within the RCCL brand except Empress, Grandeur, Majesty, Monarch, Rhapsody, Sovereign and Vision. The concierge lounge is ONLY available to guests staying in a Grand Suite or higher AND also to Diamond and Diamond Plus Crown & Anchor members, irrepsective of what stateroom they stay in. The lounge is accesssible 24 hours a day via a special access key given to each guest. The Concierge is only available at certain times throughout the day (this is the member of staff who can attend to you). Guests under 21 are not allowed in the concierge lounge between 5-8:30pm due to the complimentary bar. On some occasions when there is over crowding as 2nd lounge might be opened. There are NO concierge lounges on Celebrity, Azamara and Xpedition. On Celebrity, there is something called Concierge Class staterooms. These are balcony rooms which offer an enhanced service which includes: priority embarkations and disembarkation, welcome champagne, fresh fruits and flowers, expanded room service breakfast menu, evening hors d'oeuvres, personalised stationary, pillow menu and golf umbrella and binocular use. there is no concierge lounge for celebrity, and there are no Concierge Class Staterooms on RCCL, Azamara and Xpedition. Hope that helps clear up confusion.

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Greaves - replied to Marsden (02 Apr 10 15:48)

Our friends are not diamond club members but is is possible that they can accompany us in the conciage lounge as we are members?

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